This policy explains how we collect, use, share, and protect information when you visit our website, request service, or communicate with us.
Effective Date: May 28, 2025
Last Updated: May 11, 2026
At Good Day Garage Doors, your privacy matters to us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit gooddaygaragedoors.com, submit a quote or service request, call or text us, visit one of our locations, or otherwise interact with our garage door services.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
We may collect information you provide directly, including your name, email address, phone number, service address, preferred appointment time, garage door issue, quote request details, photos or notes you choose to submit, and any other information you provide through our website forms, phone calls, text messages, email, or in-person communications.
We may collect service and transaction information, including appointment history, dispatch notes, estimates, invoices, payment status, warranty or follow-up details, and customer support records.
When you use our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages visited, referring pages, approximate location based on IP address, and interactions with forms, maps, videos, or other website features.
Our website uses embedded quote and contact forms provided through LeadConnector/HighLevel-related services, including form resources served from leadconnectorhq.com and msgsndr.com. Information you submit through these forms may be processed by those providers so we can receive, manage, and respond to your request.
Our website may include third-party content such as Google Maps, Google Maps directions links, and YouTube videos. These services may collect information about your device, browser, IP address, and interactions with their content according to their own privacy policies.
Our website and service providers may use cookies, pixels, scripts, or similar technologies to make the site work, understand site usage, support embedded forms, remember preferences, and improve marketing or performance. You can control cookies through your browser settings, but some website features may not work properly if cookies are disabled.
Good Day Garage Doors may collect SMS opt-ins through website forms, phone calls initiated by the customer, in-person conversations, or other customer-initiated communications. Customers may opt in to receive text messages related to service requests, appointment reminders, dispatch updates, billing, customer support, follow-up communications, and job completion surveys.
By opting in, you agree to receive text messages from Good Day Garage Doors. Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.
You can reply STOP at any time to opt out of SMS communications, or reply HELP for assistance. You may also contact us directly at 865-622-6223. Your mobile number and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. No website, system, or transmission method can be guaranteed to be completely secure.
We keep personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and business recordkeeping requirements. We may need to verify your identity before completing a request.
You can opt out of SMS communications at any time by replying "STOP" to any message. You may also unsubscribe from promotional email communications if we send them by following the instructions in those messages or contacting us directly.
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above. Your continued use of our website or services after an update means you accept the revised policy.
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 865-622-6223
Website: gooddaygaragedoors.com
