Good Day Garage Doors logo

Terms and Conditions

Please review these Terms and Conditions carefully before using our website or services.

Last Updated: May 11, 2026

Welcome to Good Day Garage Doors. By accessing or using our website (https://gooddaygaragedoors.com/), requesting a quote, scheduling service, or communicating with us, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

1. Use of Website

You must be at least 18 years old to use this website or request service. By using this website, you represent that you are at least 18 years of age or have the permission of a legal guardian. You agree to provide accurate, current, and complete information when submitting a form, calling, texting, or otherwise contacting us.

2. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on this website are owned by or licensed to Good Day Garage Doors (formerly American Pro Garage Doors). You may not use, reproduce, or distribute any content without our written permission.

3. Website Content and Safety

Website content is provided for general informational purposes only. Garage door springs, cables, tracks, openers, and other parts can be dangerous. Do not rely on website content as a substitute for professional inspection, repair, or safety advice. If your door is stuck, off track, uneven, has a broken spring or cable, or appears unsafe, stop using it and contact a qualified professional.

4. Quotes, Estimates, and Service Requests

Website forms, phone calls, texts, emails, and other inquiries are requests for information or service and do not create a binding service agreement until accepted by Good Day Garage Doors. Estimates are based on the information available at the time and may change after inspection, diagnosis, parts confirmation, site conditions, or changes requested by the customer.

Free estimate offers, promotional language, pricing examples, and service descriptions on the website are subject to availability, location, and the details of the job. Custom doors, special-order parts, unusual site conditions, additional labor, or required safety repairs may affect pricing and timing.

5. Appointments, Access, and Customer Responsibilities

Appointment times and arrival windows are estimates and may be affected by weather, traffic, emergency calls, parts availability, or prior jobs. You are responsible for providing safe access to the property and work area, securing pets, moving vehicles or personal items as needed, and making sure an authorized adult is available to approve work and payment.

If we cannot safely access the work area or complete the requested service because of inaccurate information, unsafe conditions, lack of authorization, or customer unavailability, the appointment may need to be rescheduled and additional charges may apply if disclosed before charging.

6. Payments, Deposits, and Cancellations

Payment terms will be provided before work is performed or at the time of invoicing. If a deposit, trip fee, diagnostic fee, emergency fee, cancellation fee, or other charge applies, we will disclose it before charging you. You agree to pay approved charges for services, labor, materials, parts, special orders, and applicable taxes.

Special-order products, custom doors, and non-stock parts may require a deposit and may be subject to manufacturer or supplier cancellation limits. Rescheduling and cancellation requests should be made as soon as possible.

7. Products, Warranties, and Existing Conditions

Product warranties may be provided by manufacturers and are subject to the manufacturer's terms, exclusions, and registration requirements. Any workmanship warranty offered by Good Day Garage Doors will be described in the applicable estimate, invoice, or service documentation.

Warranties generally do not cover misuse, abuse, lack of maintenance, customer or third-party modifications, pre-existing structural or electrical issues, normal wear and tear, acts of nature, or problems unrelated to the work performed by Good Day Garage Doors.

8. Emergency Service

We may advertise emergency or urgent garage door service, but availability, response times, and same-day service are not guaranteed. Emergency service may be affected by technician availability, location, weather, parts, safety conditions, and call volume.

9. User Conduct

You agree not to:

  • Violate any laws or regulations.
  • Engage in fraudulent, deceptive, or harmful behavior.
  • Transmit any viruses, malware, or other harmful code.
  • Attempt to gain unauthorized access to our website or servers.
  • Submit false service requests, impersonate another person, or interfere with our ability to provide service.

10. Communication & SMS Messaging

By providing your phone number and opting in to receive communications from us, you agree to the following:

  • Brand Name: Good Day Garage Doors
  • Company Name: Good Day Garage Doors
  • Types of Messages: You may receive text messages regarding your service requests, appointment confirmations, dispatch updates, billing, customer support, job completion surveys, and follow-up communications.
  • Message Frequency: Message frequency may vary based on your interaction with our services.
  • Costs: Message and data rates may apply.
  • Consent: Consent to receive SMS messages is not a condition of purchase.
  • Customer Care: For assistance, you may contact us at 865-622-6223 or reply HELP to any message we send.
  • Opt-Out Instructions: You may opt-out of receiving SMS messages at any time. To stop receiving messages, reply STOP. After requesting to opt-out, you will receive one final text message confirming your unsubscription. No further messages will be sent unless initiated by you. For help, reply HELP.
  • SMS Sharing: SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information.

12. Third-Party Links, Forms, and Embedded Services

Our website may contain links to third-party websites and may include embedded services such as quote forms, Google Maps, directions links, and YouTube videos. We are not responsible for the content, policies, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

13. Disclaimers

The website and its content are provided "as is" and "as available." We do not guarantee that the website will be uninterrupted, error-free, secure, or free of harmful components. We do not guarantee the accuracy, completeness, or reliability of website content, service descriptions, availability, timing, pricing examples, or third-party content.

14. Limitation of Liability

To the fullest extent permitted by law, Good Day Garage Doors shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website, third-party services, communications with us, or our services. Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Good Day Garage Doors, its affiliates, and employees from any claims, damages, or expenses arising from your use of the website, violation of these Terms and Conditions, information you provide to us, misuse of our services, or violation of any law or third-party right.

16. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes your acceptance of the revised terms.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee. Any disputes shall be resolved in the courts located in Knox County, TN.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: 865-622-6223
Website: gooddaygaragedoors.com